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WHO WE HELP
Built for the organisations that keep older Australians at home
Polixen serves 150+ community care providers — from single-program Meals on Wheels kitchens to multi-program providers running aged care, disability and transport side by side. If your work is delivering care and meals in people's homes, the system was designed for you.
BY PROGRAM
One platform, every funding model you run
Meals on Wheels
Meal delivery providers
Menus, meal plans, dietary safety, packing sheets, run sheets, delivery labels, stock control and DSS reporting — the day-to-day of a meals service, handled.
HCP & Support at Home
Home care providers
Care plans, worker rosters, package budgets, supplements, expenses, statements and DEX reporting for in-home aged care.
NDIS
Disability service providers
Client and staff management, budgets, quotes, statements and PRODA-ready reporting for NDIS participants.
CHSP
Community support programmes
Entry-level support services with the client management and DEX reporting CHSP requires, without enterprise complexity.
Transport
Meal Community transport servicesproviders
Trip planning, vehicle and driver coordination, and run sheets — linked to the same clients and funding as the rest of your services.
Multi-program
Providers running several at once
The same client can be on CHSP meals, an HCP and community transport — coordinated in one record, billed and reported correctly per program.
BY ROLE
Everyone in your organisation gets the right view
From the front desk to the kitchen to the finance office, Polixen gives each role exactly what they need — and hides what they don't.
Coordinators
Manage intake, care plans, rosters and runs without flicking between systems.
Kitchen & meals
Accurate quantities, dietary flags, packing sheets and labels for every delivery day.
Field staff & volunteers
Today's runs and visits on mobile, with confirmations syncing straight back.
Finance & management
Budgets, invoicing, statements and DEX/DSS/PRODA reporting, ready when you are.
1
Morning
The day's meal runs and care visits are already generated from recurring schedules, with cancellations and holidays applied.
2
Kitchen
Packing sheets print with exact quantities and dietary textures; delivery labels match each client.
3
On the road
Volunteers follow their run on the app and confirm each delivery as it happens.
4
Afternoon
Delivered services roll into invoices, co-contributions and statements automatically.
5
End of quarter
DEX and DSS submissions are produced from data that was already captured correctly — no scramble.
WHY AUSTRALIAN PROVIDERS
Made for Australian community care, not adapted to it
Local funding models
HCP, NDIS, CHSP and Support at Home rules are built into budgets, statements and claims — not approximated.
Local reporting obligations
DEX, DSS, PRODA and MDS reporting are first-class features, kept aligned with requirements.
Local team & support
A 100% Australian-based team in Wollongong, servicing clients from Queensland to Tasmania, with a strong support reputation.
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